Customers get information that is valuable to them because SMS sends messages to ‘People not Places’. SMS is affordable, easy-to-use,
always-on, fast, private, interactive communication that compliments digital wireless service. SMS features include:

Nationwide, 160-character 2-Way messaging network (send, receive and reply) (2-Way SMS capable phone required to send and reply to
messages)

Send a message to a 10-digit-mobile-number (Verizon Wireless mobile-to-mobile) or to ‘NickName’@vtext.com